Company Name: Global Shipping Hub (PVT) Ltd
Registered Address: No. 186/1, Colombo-Horana Road, Boralesgamuwa, Sri Lanka, 10290
Contact Email: info@globalshippinghub.com
1. Introduction
Global Shipping Hub (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or engage with our services.
2. Information We Collect
We may collect the following types of personal data:
- Contact Information: Name, email address, phone number
- Business Details: Company name, service inquiries
- Technical Data: IP address, browser type, device information
- Usage Data: Pages visited, time spent, interaction logs
- Communication Records: Emails, messages, and service requests
3. How We Use Your Information
Your data is used to:
- Respond to inquiries and deliver requested services
- Improve website functionality and user experience
- Send updates, service alerts, or promotional content (with your consent)
- Comply with legal and regulatory obligations
4. Legal Basis for Processing
We process personal data under the following lawful bases:
- Consent – when you opt-in to communications or services
- Contract – to fulfil service agreements or pre-contractual steps
- Legal Obligation – to meet regulatory requirements
- Legitimate Interest – to improve services and maintain business operations
5. Data Sharing and Disclosure
We do not sell your personal data. We may share it with:
- Trusted service providers (e.g., hosting, analytics, CRM)
- Legal or regulatory authorities when required
- Partner institutions for service delivery (with your consent)
All third parties are bound by confidentiality and data protection agreements.
6. Data Retention
We retain personal data only as long as necessary for the purposes outlined above or as required by law. You may request deletion of your data at any time.
7. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent at any time
- Object to or restrict processing
- Lodge a complaint with the relevant data protection authority
8. Cookies and Tracking
Our website uses cookies to enhance user experience. You can manage cookie preferences through your browser settings. For more details, refer to our Cookie Policy.
9. Security Measures
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
10. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
11. Contact Us
For questions or concerns about this policy or your data, please contact:
Email: info@globalshippinghub.com
Phone: +94 777701716 / +94 770503709